Innovation

Innovation, Technology

Ghosts of Robots

In the fluorescent glow of a modern fulfillment center, the future of automation is on full display, along with its most glaring vulnerability. Autonomous mobile robots glide effortlessly between storage pods, conveyor belts hum with precision, and robotic arms sort packages with mechanical efficiency. On paper, the system is a marvel of productivity, capable of processing tens of thousands of orders per hour. But in the control room, the reality is far less seamless.

Innovation

The Myth of the Plug-and-Play Robot

In early 2025, MultiCare Health System in Tacoma, Washington pulled the plug on fourteen Moxi robots it had deployed across its hospitals. Nurses complained they got in the way. Administrators said the economics didn’t stack up. The program was shuttered.

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