Privacy Policy
1.Introduction
Technology Transcendents (“Technology Transcendents“, “we“, “us“, or “our“) is a consultancy and provider of artificial intelligence solutions, including TT.Amas, TT.Cognitive, TT.Workforce, and TT.Askesis (together, the “Solutions“). This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website, engage us for consultancy services, or use any of our Solutions.
We are committed to handling personal data responsibly and in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA“) and, where applicable to our clients and their end users across the Asia Pacific region, relevant local data protection laws.
We collect the data needed to run our consultancy and deliver our AI Solutions, we are careful about how AI processes personal data, we do not sell personal data, and you have rights over data we hold about you. Details follow below.
2.Scope
This Policy applies to personal data collected through:
- Our corporate website and any subdomains or microsites operated by Technology Transcendents;
- Consultancy engagements, proposals, statements of work, and related correspondence;
- Demonstrations, trials, and deployments of TT.Amas, TT.Cognitive, TT.Workforce, and TT.Askesis;
- Marketing communications, events, and webinars hosted or co-hosted by us.
This Policy does not govern data processed by our clients as independent data controllers within their own systems, except where Technology Transcendents acts as a data intermediary or processor under a separate data processing agreement.
3.Data We Collect
The categories of personal data we collect depend on how you interact with us:
| Category | Examples | Source |
|---|---|---|
| Identity & contact data | Name, job title, company, email, phone number | Provided directly by you (forms, emails, meetings) |
| Business & engagement data | Proposal details, project scope, contractual terms, billing information | Collected during consultancy engagements |
| Technical & usage data | IP address, browser type, device identifiers, pages visited, session duration | Automatically collected via cookies and analytics |
| Solution usage data | Transcripts, queries, knowledge graph content, agent logs, performance metrics (where you use our Solutions) | Generated through your use of TT.Amas, TT.Cognitive, TT.Workforce, or TT.Askesis |
| Communications data | Email correspondence, support tickets, meeting notes | Provided directly by you |
TT.Cognitive is designed with local-first processing: where deployed in this mode, audio, transcripts, and derived knowledge are processed and stored on the end user’s own device or designated infrastructure, and are not transmitted to Technology Transcendents unless the client or end user explicitly enables a cloud-connected feature or shares data with us for support purposes.
4.How We Use Your Data
We use personal data for the following purposes:
- To provide, operate, and improve our consultancy services and Solutions;
- To respond to enquiries, prepare proposals, and manage contractual relationships;
- To configure, deploy, and support TT.Amas, TT.Cognitive, TT.Workforce, and TT.Askesis for client environments;
- To monitor, audit, and govern AI agent activity where we provide TT.Workforce governance services;
- To send service updates, security notices, and (with consent, where required) marketing communications;
- To maintain the security, integrity, and proper functioning of our website and Solutions;
- To comply with legal, regulatory, and contractual obligations.
5.Legal Basis for Processing
Under the PDPA, we rely on the following grounds to collect, use, and disclose personal data:
- Consent : where you have given clear consent, such as opting in to marketing communications or enabling optional data-sharing features within a Solution;
- Contractual necessity : where processing is required to perform a consultancy engagement or deliver a Solution under a signed agreement;
- Legitimate interests : where processing is reasonably necessary for our business operations, such as website analytics or fraud prevention, and does not override your interests;
- Legal obligation : where processing is required to comply with applicable law, regulation, or a valid request from a public authority.
Where we or our clients operate in jurisdictions with additional data protection frameworks (for example, the EU General Data Protection Regulation), we will identify and rely on the corresponding lawful basis required by that framework for the relevant processing activity.
6.AI Products & Automated Processing
Because our Solutions involve artificial intelligence, autonomous agents, and large language models, we set out additional detail on how personal data may be processed within them.
TT.Cognitive
TT.Cognitive is designed to process conversations, meetings, and learning sessions in real time to generate contextual insight, transcripts, and a personal knowledge graph for the end user. Where deployed locally, this processing occurs on-device. Where deployed with cloud-assisted features, relevant audio, transcript, or derived data may be transmitted to secure processing infrastructure operated by us or our sub-processors, strictly for the purpose of delivering the Solution.
TT.Amas
TT.Amas agents may read, write, and act upon data held within a client’s own enterprise systems (e.g. ERP, CRM, ITSM platforms) under permissions configured by the client. Technology Transcendents does not retain copies of client operational data processed by TT.Amas beyond what is required for support, audit, or as contractually agreed.
TT.Workforce
TT.Workforce maintains a registry of AI agents, including metadata such as agent ownership, permissions, and activity logs. Where this metadata includes personal data (for example, the name of a human owner or approver), it is processed for governance, audit, and compliance purposes and retained according to the client’s configured retention policy.
TT.Askesis
TT.Askesis builds a longitudinal cognitive profile of an individual user’s reasoning patterns to support cognitive training. This profile is considered sensitive usage data; access is restricted to the individual user and, where applicable, an authorised institutional administrator under agreed governance terms.
Our Solutions are designed to support, not replace, human judgement. Where a Solution generates a recommendation, score, or flag, a human remains responsible for any decision that produces a legal or similarly significant effect on an individual. You may request more information about the logic involved in a specific automated process by contacting us using the details in Section 15.
7.Sharing & Disclosure
We do not sell personal data. We may disclose personal data to:
- Sub-processors and service providers : including cloud hosting, model inference, analytics, and customer support providers, bound by confidentiality and data protection obligations;
- Professional advisers : such as legal, accounting, or audit firms, where necessary for our business operations;
- Clients : where we act as a processor delivering a Solution on a client’s behalf, data generated through that Solution is disclosed to the relevant client as data controller;
- Regulators and authorities : where required by law, regulation, or a valid legal process;
- Successors : in connection with a merger, acquisition, or sale of business assets, subject to equivalent protections being maintained.
8.Cross-Border Transfers
As a consultancy operating across the Asia Pacific region, we may transfer personal data outside of Singapore to other jurisdictions where we, our clients, or our sub-processors operate. Where we transfer personal data overseas, we take steps required under the PDPA to ensure the recipient provides a standard of protection comparable to that under the PDPA, including through contractual clauses, binding corporate rules, or equivalent safeguards.
9.Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, contractual, or reporting obligations. Retention periods vary by data category and engagement; where a specific retention period has been agreed under a client contract or data processing agreement, that period takes precedence. Where personal data is no longer needed, we securely delete, anonymise, or aggregate it.
10.Security
We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction, including:
- Encryption of data in transit and, where applicable, at rest;
- Access controls and role-based permissions across our internal systems;
- Local-first architecture options for TT.Cognitive to minimise data transmission;
- Zero-trust validation and behavioural monitoring within TT.Workforce-governed environments;
- Regular review of our security practices and those of our sub-processors.
No method of transmission or storage is completely secure. While we strive to protect personal data, we cannot guarantee absolute security.
11.Cookies & Tracking
Our website uses cookies and similar tracking technologies to operate core functionality, remember preferences (such as light/dark theme selection), and understand how visitors use our site through analytics. You can control cookies through your browser settings; disabling certain cookies may affect website functionality. Where required by applicable law, we will seek your consent before placing non-essential cookies.
12.Your Rights
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you;
- Correct inaccurate or incomplete personal data;
- Withdraw consent for processing that relies on consent, without affecting the lawfulness of processing carried out before withdrawal;
- Request deletion of personal data, subject to our legal and contractual retention obligations;
- Object to or restrict certain processing activities, including direct marketing;
- Data portability, where technically feasible and applicable.
To exercise any of these rights, please contact us using the details in Section 15. We will respond within the timeframe required by applicable law.
13.Children’s Privacy
Our website and Solutions are intended for business and professional use and are not directed at children. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
14.Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, Solutions, or legal requirements. We will post the updated version on this page with a revised “Last updated” date. Material changes affecting how we handle existing personal data will be communicated through reasonable means, such as a notice on our website or direct communication to affected clients.
15.Contact & Data Protection Officer
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal data, please contact our Data Protection Officer: